Payments

How can I pay for a purchase on Frozaacart.com?

Frozaacart.com offers multiple secure payment options for your convenience.
All online payments are processed through trusted, encrypted payment gateways, ensuring that your transaction and card details remain completely safe and confidential.

You can pay using:

  • Cash on Delivery (COD)

  • Debit Cards

  • Credit Cards

  • Internet Banking

  • UPI

  • Wallets


Are there any hidden charges?

No. Frozaacart.com does not charge any hidden fees.
The price you see on the product page is the final price, and all taxes are included.

We also offer FREE Shipping on all orders, unless stated otherwise.


What is Cash on Delivery (COD)?

If you prefer not to make an online payment, you can choose Cash on Delivery.

With COD, you simply pay in cash to the delivery partner when your order arrives at your address—no advance payment required.

COD Terms:

  • Maximum order value: ₹3,000

  • Only cash payments are accepted

  • Gift cards, wallet balance, or store credit cannot be used for COD

  • Payments must be made in Indian Rupees (INR) only


How do I pay using a Credit or Debit Card?

Credit Cards

We accept major credit cards, including:

  • Visa

  • MasterCard

  • American Express

To complete your credit card payment, you must enter:

  • Card number

  • Expiry date

  • CVV (3-digit security code on the back)

You will then be redirected to your bank’s secure 3D authentication page to enter your OTP or secure password.

Debit Cards

We accept:

  • Visa Debit

  • MasterCard Debit

  • Maestro Debit

During checkout, enter your:

  • Card number

  • Expiry date (optional for Maestro)

  • CVV (optional for Maestro)

You will then be redirected to your bank’s secure page to complete the transaction using your OTP or online banking password.


Is it safe to use my card on Frozaacart.com?

Yes, absolutely.

Frozaacart.com uses 256-bit SSL encryption, one of the highest levels of online security, to ensure that your card details are fully protected during payment.

All transactions are processed through verified, trusted payment gateways used by leading banks.
Banks also use 3D Secure authentication for added safety.


How does Frozaacart.com prevent payment fraud?

We take fraud prevention very seriously.
Our systems, along with our payment partners, continuously monitor transactions for suspicious activity.

If a transaction appears unusual, it may be temporarily placed on hold for manual verification.
In rare cases, we may request ID proof to confirm the authenticity of the order.

These steps ensure a safe shopping experience for all customers.


Can I pay using Internet Banking?

Yes.
Frozaacart.com supports Internet Banking from most major banks in India.
You can securely transfer the payment directly from your bank account during checkout.


Can I pay using mobile?

Yes, all payment options—including Credit/Debit Card, UPI, Wallet, and Net Banking—are supported on our mobile website as well.

Your payment data remains protected with 256-bit SSL encryption.


How do I place a Cash on Delivery (COD) order?

  1. Check if the product displays “Cash on Delivery Available”

  2. Add the item(s) to your cart

  3. Proceed to checkout

  4. Select “Cash on Delivery” as your payment method

  5. Confirm your order

Once confirmed, your order will be shipped within the specified processing time.
Please pay cash only to the delivery partner when the product arrives.


COD Terms & Conditions

  • Maximum COD order value you can Buy ₹3,000.

  • Only cash accepted—no cards, wallets, or online payments at the time of delivery

  • Gift cards, wallet balance, or store credit cannot be used for COD orders